Global Speech Analytics Market Analysis And Segment Forecasts To 2020: Grand View Research, Inc.

The speech analytics market is witnessing a significant growth due to rising adoption of the speech analytics tools across the Business Process Industry (BPO) industry. Introduction of advanced technological tools enables organizations to take action on unstructured data acquired from customer interactions, thereby enhancing customer experiences, and gaining a competitive advantage.
http://www.grandviewresearch.com/industry-analysis/speech-analytics-market