The global unified communication market is expected to reach USD 75.81 billion by 2020, according to a new study by Grand View Research, Inc. Increase in mobile workforce as well as enterprise mobility is expected to favorably impact the global market over the next six years. Growing demand and proliferation of smartphones is also expected to fuel market growth over the forecast period. Increasing adoption of Bring Your Own Device (BYOD) initiatives by large enterprises as well as SMEs (small and medium enterprises) is a driving force for the industry. High initial investment as well as need for interoperability across various unified communication platforms may pose a restraint to the market.
http://www.grandviewresearch.com/industry-analysis/unified-communication-market
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